This year many of us will be switching to buying presents and other seasonal goods online, thanks to the covid pandemic. But we want to pass on some top tips as it’s also a favourite time of year for scammers, who will target businesses and Black Friday shoppers as the perfect targets for fraud.
We’ve got a lot on our minds at this time of year, with the added consideration of our loved ones’ health and well-being. Increased business and money uncertainties and a host of other distractions in the pandemic.
That’s why it’s so important to educate yourself and your colleagues to protect your finances when you’re online.
Shopping Online - ensure websites are authentic by carefully checking the address is spelt correctly. Ideally, type it in rather than click on a link in an email, text or post. It’s easy for scammers to set up fake websites that are very similar to the real thing.
HTTPS - When paying, ensure the page is secure by checking that addresses begin with ‘HTTPS’ (‘s’ is for secure) and that there’s a closed padlock in the address bar. This means that the page is secure, but the site could still be operated by fraudsters.
Passwords - At this time of year, we’re all creating new accounts and forced into thinking of even more passwords than our minds can remember. But when creating new accounts, ensure you’re not repeating passwords you use for work accounts with your personal shopping.
💡Top Tip - Ensure you’re using a password manager; this will help store all your account passwords. With a password manager, you can protect every single one of your online accounts with a strong password.
Work Devices - When using your work devices, don’t start shopping for gifts for your family and friends; keep the two separate. You want to minimise the risk so that if fraudsters intercept your passwords, they can’t gain access to your business accounts. Always ensure that if you set up new devices or use work devices, you update them with the latest software updates and operating systems.
If you don’t have up to date policies which keep your employees accountable whilst working from home, we can help you with our own Security Policy Templates.
Social Media - Many advertisements for items such as gifts, holidays and events on social media and online forums are genuine, but be aware that others are fraudulent. Be extra vigilant about checking that such ads are authentic.
Phishing - Christmas is a favourite time for scammers to send fraudulent emails, texts or DMs or post fraudulent offers on social media. With the increase in internet shopping, fake parcel delivery notifications are more common at this time of year. Watch out for emails and other messages featuring ‘special offers’ or ‘prizes’. Don’t click on links in emails, texts, invoices or posts you’re not expecting, and don’t open unexpected email attachments in your personal or work inboxes.
📥 Have you spotted a suspicious email? If you have received an email which you’re not quite sure about, forward it to the Suspicious Email Reporting Service (SERS) report@phishing.gov.uk.
Paying online - Don’t pay for anything by transferring money directly to a person or companies you don’t know. If an invoice or payment request doesn’t seem right, proceed cautiously. If you’re selling items on an online marketplace, be aware of the warning signs that your buyer is a scammer. Scammers may have negative feedback history or may have recently set up a new account to avoid getting poor feedback. Don’t be persuaded to send anything until you verify you’ve received the payment.
Action Fraud announced in November that fake PayPal emails lead to nearly £8 million in losses in 2020. If you think that you’ve received a suspicious email, you can forward it to spoof@paypal.com, without changing the subject line. PayPal will let you know whether it is fraudulent.
Don’t forget to log out - Log out of the web page or app when you’ve completed payment online. Simply closing the tab in your browser may not log you out automatically.
Avoid ‘free’ or ‘low-cost’ trials - ensure you read the small print and check out trusted reviews. If you’re unsure, use TrustPilot. If you’re not careful, you could sign up for large monthly direct debits, which are very hard to cancel in the new year!
Learn more about the #safechristmasshopping campaign and how you can stay safe this Christmas with the Get Safe Online campaign.
Learn more about keeping your business safe online, improve your cyber awareness and start your journey to becoming cyber resilient with our guidance ance support.
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